Get to know us better !

Our Story

Family Services of America, is a black owned company that provides our patients with access to quality care along with the most experienced and dedicated qualified professionals. In 2010, Family Services of America opened its doors to clients in North Carolina offering foster care services. Since then, our mission has been to provide quality care in a safe environment — earning us a reputation as a quality provider in the Foster Care and Mental Health Services area.
From Case Managers to Foster Parents , our personalized services allow us to manage whatever mental health concern our clients might have. Book an appointment today and see what we can do for you or your loved ones.

"Exceeding Expectations One Patient at a Time"

Our Purpose

Our Vision

To be a result driven organization that is capable of effectively changing the lives of individuals serviced within our programs.

Our Mission

It is our goal to ensure that lives are changed through competency, care, and consistency.

Our Principles

  • We believe in treating all people with respect, dignity, and professionalism.
  • We believe that every consumer has the potential for long term success..
  • We believe that there is hope for every family.
  • We believe in recognizing diversity and cultural differences.
  • We believe all people CAN achieve all
  • Get to know the people behind the scenes !

    Our Staff

    Dealing with placement and mental health issues can be a difficult situation. You shouldn’t have to go it alone. The Family Services of America team of certified, highly skilled, and experienced care providers always has our clients’ best interests and wellbeing at heart. Meet some of the staff that are running our Foster Care and Outpatient Agency, and schedule an appointment today.

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    SHANNON BATTLE, LPC LCAS

    Clinical Director

    As the founder and CEO of Family Services of America, she has grown her business from ground zero to a now profitable company of over 20 years in business. Shannon is a serial entrepreneur with several other businesses – including a construction company, an online training academy and a clothing line. Her greatest business success has been equipping people with big hearts to open their homes for foster children and housing over 800 youth in residential homes.

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    SONYA JOHNSON, BS

    Licensing Consultant

    My name is Sonya Johnson; I entered the agency as a Qualified Professional Case Manager. I will say less than six months within the agency I moved into the position as a Licensing Coordinator. I have since been with the agency for 7 years. I am thankful for my life. I am a wife, and a mother of 2 girls. I love a challenge, I am lovable, and I am able to take care of the things that need to be done in my life, from the simple to the complex.

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    DORIS SMALL, BA

    Intake Specialist

    My name is Doris Small, and I am an Intake Specialist/Foster Care Case Manager with Family Services of America. I am Certified in MAPP, Deciding Together Training and Fostering, and Adopting Sexually Abused Children.. I have worked in the Mental Health Profession since 1994 where I have served Individuals diagnosed with Substance Abuse, Severely Persistently Mentally Ill and Intellectual Developmental Disorders with Adults.

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    ELONDA SLEDGE

    Information Analyst

    My name is Elonda Sledge. I manage the office at Family Services of America. There are multiple duties to describe, but in general, I assist and direct visitors, resolve administrative problems and inquiries; composition modification, editing and proofreading correspondence and reports, and preparing a range of administrative documents for the agency staff plus handle Medical Records.

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    DEIDRE NEELY, MSW

    Social Worker

    ​My name is Deidre Neely, I am a master’s level Social Worker/LCSWA. Currently I work as a caseworker, my job duties entail meeting weekly with parents to monitor the kids on my caseload, I work with therapeutic children as well as family fostering. I have over 13 years’ experience working with children in the mental health sector. What I enjoy most about my job is seeing the children that are in care being embraced by our parents, and I also enjoy meeting new people and learning from my parents that I work with.

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    TE'SHEONNA FRYAR, BA

    Intake Specialist,  Social Worker

    I am Te’Sheonna Fryar, and I joined the Family Services of America team in 2017, I am one of the intake specialist and also a case manager. I obtained my Bachelor of Social Work degree from Fayetteville State University in 2017 and have always had a passion for working with children and helping others. I enjoy working with the agency because of the supportive atmosphere and dedicated teamwork to ensure the needs of the children are being met. I also enjoy being able to work closely with the children and becoming a positive support person and advocating for their needs.

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    Miata Burgos

    Intern

    Nice to meet you, I’m Miata! As an intern my primary role is to support our online profile by keeping it professional across all digital platforms.
    In my free time I enjoy learning R&B songs on my guitar & reading books on becoming a better me!

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    Gerard Atkinson

    Medical Records Tech

    My name is Gerard Atkinson, I’m currently in the position of Medical Records Tech. I’ve obtained a Bachelor’s of Science Degree from Fayetteville State University. I’m also a Veteran, and through my time in the military one of the main things that stuck out was the emphasis on family, and it’s importance in the cohesiveness of the team which is visible here at Family Services of America. I am also a future attorney in the making.

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